Frequently Asked Questions

How long are your Summer Camps?

All summer camps last for 5 days of teaching time, our residential courses start a day earlier than our daytime camps but teaching is always Mon-Fri.

Day Camps: Monday to Friday 9am to 5pm (we do not offer single day camps)
Residential Camps: Sunday 4pm to Friday 6pm

Note:- some location's start/end times may be earlier or later, please check your welcome pack for specific details.

Are the fees quoted per day or for the entire camp?

Fees quoted on the site are for the entire camp duration and are inclusive of VAT.

Can I use childcare vouchers for Camps?

Absolutely, we accept a number of childcare voucher schemes. Please see our childcare voucher page for more details.

How do I make transfers if I live outside the UK?

We accept international payments using our IBAN and BIC codes, see our terms and conditions for payment details.

Please quote your booking reference if you are making payment using this method. For more information please see IBAN FAQs.

What if I am making a booking for more than one child?

If you are making a booking for more than one child please make separate bookings for each child. You will need to enter some of your information more than once to do this.

Alternatively, please feel free to contact us on 01628 621216 or 01628 621215 and we will be happy to do this for you.

Do you offer one day camps?

We do not offer one day camps.

How long will my reservation be held?

We guarantee to hold your reservation for the times stated below, after which we will endeavour to hold your reservation for as long as possible. Please note that priority will be given to confirmed booking. If the camp you have reserved has passed its guaranteed time and the camp is full, your name will be transferred to the waiting list.

Reservation guaranteed times:

Tech Camps (Summer holiday):

  • September – March: 7 days
  • April: 72 hours
  • May: 48 hours
  • June: 36 hours
  • July – August: 8 hours

Tech Camps (Half term holidays)

  • 24 hours
What time do I need to drop off my child?

Please get your child there by 8:50am. We start promptly at 9am.

Can I drop them off any earlier?

Early drop off is 8:30am. There is an additional charge of £10 for one early drop off, or £30 for the five days.

What time do I have to pick them up?

Classes finish promptly at 5pm and you child will be ready then. Late pick-up is 5:30pm. There is an additional charge of £10 for one late pick-up, or £30 for the five days.

If I can’t make the pick-up time, what can I do?

Please telephone the contact number we provide as soon as you think there may be a problem.

As a parent, do I have to do anything?

No, just get your child there on time and we’ll do the rest. All camps invite parents to see what their child has been doing.

Day Camps – parents, family and friends are invited to arrive at 4:30pm to see what the children have accomplished

Residential Camps – parents invited Friday from 4pm to take refreshments have a play on a giant scalextric plus a 9 hole crazy golf. Parents escorted to Labs at 5pm and 5.30pm

Does my child need to bring anything with them?

For day camps all they need is a packed lunch and snacks for the two breaks. On hot days, we do advise they bring sun cream/hats.

Residential campers please check your Welcome Pack for what to bring

How long do they get for lunch?

For day camps lunch break is 90 minutes and comes with the option for some activities. These vary from location to location, so please check the individual location page for more details.

On residential camps children get 3 hours for lunch as they have a longer day when specialist activities are offered such as Body Zorbing. Again, please check Residential Welcome Pack for locations specific activities

Are there any breaks?

All camps have 15 minute breaks apart from FunTyper where we run on one hour cycles where we have 50 minutes learning and then 10 minute break This gives students a chance to have a snack and use up some energy.

Is there a policy on mobile phones?

We do allow mobile phones, but ask that they be switched off during courses. At other times, they can be left on.

Where do Summer Camps take place?

Please visit the location pages here to find out more!

How academic are the courses?

We take pride in delivering courses that are both academic and most importantly, fun. No matter which class, your child will come away having learnt a lot, but not through ‘rote.’. We have top quality teachers who are great at engaging children and inspiring them. This is not about ‘playing games’ all day.

Why are you not running all courses in all locations?

Some of our courses require the completion of other courses, so that students all come into the course with the same base knowledge. Courses with a pre-requisite course will launch in a location during the second year.

We are coming in from overseas can you arrange pickup from the airport?

Airport Transfers are available, please contact the office on 01628 621215/6 for more information

Are your courses only run in the summer?

Currently we have an offering of camps which are only available during the summer. However some are Camps offered in Maidenhead & Hampstead during all school holidays, we do have term time courses run from our HQ in Maidenhead, as well as virtual courses. For more information please visit our website:

What is the average class size?

Most classes are 8 or 16. Occasionally we have a larger class, but pupil tutor ratio is always no lower than 1:8

How do I book a term time course?

The first step to booking a term time course is to arrange an assessment. This can be done online, or by giving us a call. Our term time courses can be found at

Can I cancel my booking or reservation?

You can cancel a reservation at any point - by reserving a place on a camp or a course you are not committed to paying anything.

If you have already booked a place on a camp and decide to cancel there will be an administration charge of £35.

You may be entitled to a refund, depending on the amount of notice you've given us.

If you give us 28 days' notice or more, you will receive a 100% refund (less the £35 administration fee).

If you give us between 20 and 27 days' notice, you will receive a 50% refund.

If you give us less than 20 days' notice, you will not receive any refund.